We’ve put together some indispensable coffee tips.

From correctly storing and grinding your coffee, to ensuring you know how to correctly use your coffee appliances, we share with you the absolute coffee must-dos that guarantee a delicious cup every time.

At Ciscos Coffee we combine passion with experience, and we pride ourselves on not just selling the finest beans and products online and in-store, but also on providing the best coffee tips. We know all about the storing, roasting, brewing and drinking techniques to make sure your cup of coffee is perfect every time. 

Looking for more coffee advice?

Here’s how you can reach us…

Frequently asked questions

We’ve got you covered.
Checkout our most common questions here

READ FAQS

Visit us in store

Monday – Saturday 9:00am – 5:00pm

DIRECTIONS

Pick up the phone and call us.

We would love to hear from you.
Our friendly team are here for all your coffee questions.

03 9510 7997

Location

106 Chapel Street Windsor
Melbourne Australia 3181

Get directions

Frequently asked questions

Tell me more about your Fair Price Promise

We only source the best coffee beans from around the world to share with you.

Our freshly roasted beans are available the following sizes:

  • 250 grams
  • 500 grams
  • 1 kilogram

We price our coffee by the kilogram, that means if you buy 250 grams you only pay for 250 grams – no mark up for smaller sizes.

We call it Our Fair Price Policy.

Plus, you can choose to have your coffee delivered weekly, fortnightly or monthly and save 10% on every order. 

How much is the cost of delivery?

Part of our Fair Price Policy, delivery charges are as follows:

  • Free standard postage for all orders over $99
  • $9.90 Flat Rate Australia Post 
  • $15 Flat Rate Express Post for next business day delivery to most areas
When will my order be sent?

We dispatch same day for orders made before midday.

For orders made after midday or on Sunday we dispatch the next day

When can I expect delivery of my order?

Australia Post are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

Under normal circumstances Australia Post aim for:
Melbourne/Victoria: 2–5 business days
Interstate (metro): 3–6 business days

See current delivery times

How are subscriptions charged?

We roast and ship your beans fresh on the same day for orders placed before 2pm, or the next day for orders placed after 2pm.

You will be charged again the day before your next delivery is due.

An email will be sent when the payment has been received and when your delivery is on its way.

You can adjust, pause or cancel anytime through your account settings, by email, or call us.

How long will the coffee last?

Stored correctly, your coffee should 4 to 6 weeks.

How do I store my coffee?

To keep your coffee fresh, store your beans or ground coffee in an opaque and airtight container that’s preferably not plastic, as plastics can also draw out much of the beans’ oils. Airtight glass or metal canisters are the most suitable storage options..

How often do you roast your coffee?

We roast our coffee daily, and often dispatch same day of roasting.

Can I collect my order from your store?

Absolutely, simply select Click & Collect as your delivery option in the Shopping Cart, and it will be ready in as little as 2 hours.

When do I know my Click & Collect order is ready?

You will receive an email when your Click & Collect order is ready to collect. If ordered before midday it will be ready in as little as 2 hours.

Where do you roast your coffee?

We roast our coffee at our store on Chapel Street in Windsor.

Can I visit your store?

Yes, we welcome you at our store in Windsor. We are open from 8.30am – 5:00pm Monday to Friday, and Saturday from 9:00am to 5:00pm